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Design to Survive: 9 Ways an IKEA Approach Can Fix Health Care and Save Lives, by Pat Mastors
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The U.S. spends the most in the world on health care and research, yet our outcomes are among the worst in industrialized nations. Hundreds of thousands die every year from medical harm. Imagine a world where health care took a page from the IKEA furniture company---where expenses were streamlined, quality was predictable, customers participated, and everyone shared in the cost savings. Through colorful analogies, stories from families and top doctors, and the author’s quest to find out what happened to her own father, Design to Survive serves up key strategies for patients, families and providers, with the conviction that we can do better.
- Sales Rank: #1000447 in eBooks
- Published on: 2013-05-01
- Released on: 2013-05-01
- Format: Kindle eBook
Review
“. . .A STROKE OF GENIUS to apply the IKEA model to health care. . .I have made this book mandatory reading for our design staff. And for a patient, the book’s advice might just save your life.” ---Award-Winning Architect and Designer Michael Graves
“A tremendous toolkit for getting safe care. . .Mastors’ is a wonderfully pragmatic mind. There is a lot we physicians can learn from her.” ---Marty Makary MD, Johns Hopkins Surgeon and Author of Unaccountable
“Brilliant. . .the ideas unfold superbly. . .this could be the book that changes things.” ---“e-Patient” Dave deBronkart, author of Let Patients Help
“I couldn’t put this book down. . .sensible and practical advice never before shared.” ---Ilene Corina, The Cautious Patient Foundation
“Had me hooked from the first page. . .” ---Fred Lee, Author of If Disney Ran Your Hospital
About the Author
Pat Mastors is a veteran news and medical reporter, creator of the “Patient Pod”, a tool used in hospitals to improve medical outcomes, and a patient/family advisor to the federal Partnership for Patients. She was instrumental in passing new patient safety laws and has been quoted in USA Today urging an “all hands on deck” approach to improving medical outcomes.
Most helpful customer reviews
1 of 1 people found the following review helpful.
An Eye-Opener On Hospital Safety
By Paul In Providence
This book is a must for anyone working in a hospital or facing a hospital admission for themselves or family member...
Mastors hits this one out of the park--a real eye-opener on how patient safety can be dramatically improved by adopting some of the IKEA Corporation's business model of improving customer experience while reducing costs...
The forward by renowned architect Michael Graves (Disney's Swan and Dolphin hotels)--himself now paralyzed after a simple sinus infection--is very powerful...I know this book is important from personal experience--a brother-in-law in the hospital for a stomach problem developed an eye infection and lost his eye as a result!
Mastors makes this book easy reading with a down-to-earth style interwoven with personal experiences with the health care system...
This should be required reading for every medical and nursing school in the country...
0 of 0 people found the following review helpful.
Must read!
By Amazon Customer
I learned of this book after I met Pat Mastors, a wonderful and dynamic leader who is a Patient Advocate passionate about Patient Safety and Healthcare reform. I work in healthcare and I was still very surprised and clueless about some of the issues and the overall perspective and impact that a healthcare experience can have on human lives and families.
I was intrigued to understand the connection of how a furniture company could save lives.
What I took away the most from the book beside the overwhelming humanity enclosed inside, is that things don't happen in a vacuum - its takes awareness, work, and caring to create change. We all know healthcare needs a redesign - let's see where to start.
I implore you to read this book and find out the 9 ways a design can lead to survival and lives saved.
Not only is it a precursor/bridge to the Patient Voice Institute gopvi.org which everyone should check out - but it may actually help you and/or a loved one avoid unnecessary harm if you have to have a hospital encounter/experience.
0 of 0 people found the following review helpful.
A Brilliant Roadmap!
By Martine Ehrenclou
Design to Survive is truly a brilliant book based on a very clever idea to use IKEA as a model for healthcare. It is so well written and organized, offering patient-focused ideas and strategies to solve the healthcare crisis. Author, Pat Mastors, goes beyond what most books on similar subjects do--she grabs the reader, both medical professional and patient alike, and illustrates key elements of patient-centered care using stories and personal narrative to drive them home. As a big believer in patient engagement as a way to increase quality of care, increase patient safety, increase medical provider and patient satisfaction, Mastors' points made perfect sense to me. What I love about this book are her unique approach and innovative ideas.
This book is a gripping read and full of valuable insights, strategies and resources. Highly recommended.
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